Cancellation policy

Welcome to Effortless Arches Medspa website! Our goal is to provide the highest quality of services as we partner with you to help you achieve your goals. We ask that you consider our policies not as restrictions, but as indispensable rules. Our policies allow us to provide high standards of service at a competitive price. With regard to appointment cancellation fees, these are unfortunately necessary due to unavoidable expenses and valuable time allocated to clients and patients when they make the appointments. Please thoroughly review our financial policies below.


Financial Policies

In order to provide you with outstanding service and competitive pricing, we must adhere to strict financial policies. Please review our policies thoroughly.

  1. Appointment Scheduling, Credit Card Requirement: We require a major credit card to schedule and “hold” all of our Powder Brows and Lip Blushing appointments at the time of scheduling. 
  2. Appointment Arrival Time: Please arrive 15 minutes before your scheduled appointment time to allow for travel delays and paperwork that wasn’t completed online prior to your appointment. This also ensures that you are able to take full advantage of the time you are scheduled for.  As a medspa, we must honor scheduled times in order to provide prompt, professional, and outstanding services.
  3. Appointment Confirmation: All appointments are confirmed at the time they are made: We will send you a courtesy Appointment Reminder by text and/or email prior to your appointment. As your appointment is confirmed, it is your responsibility to cancel and or reschedule the appointment if you are unable to make your scheduled appointment time.
  4. Rescheduling/Cancellation Policy: As a courtesy, we provide appointment reminders for patients. If you need to reschedule or cancel, please contact us by phone or text at 56-676-3314 or online at effortlessarches.com 48 hours in advance of your scheduled time. All reschedules and cancellations with less than 48 hours in advance of your scheduled time. All reschedules and cancellations with less than 48 hours will still be charged $50 deposit and $150 fee. By scheduling an appointment, you are agreeing to our rescheduling/cancellation policy. These policies are necessary in order for us to maintain the availability of our time and resources for you as well as others.
  5. Refund Policy: While we strive to make our clients as happy as possible all our services are final sale. We do not offer refunds on services rendered or products purchased. 
  6. Payments/Gratuity: Payments for all individual treatments are due at the time of treatment, and all packages must be paid in full. We accept cash and all major credit cards and while gratuity isn’t required it is appreciated.
  7. Following Treatment Protocols: We make every effort to educate and provide outstanding services.  We always operate in a safe manner for your safety and protection. If you arrive for your appointment and have not followed the protocols that apply to that appointment you will be charged a No Show Fee of $100.
  8. Late Arrivals: If you arrive late, we will make every effort to accommodate you the same day.  However, if this is impossible, you will be charged a No Show Fee.
  9. Reschedules: We request 48 hours notice to reschedule an appointment in order to allow us to use that time slot for another customer. We understand schedules change and things come up which may require you to reschedule an appointment and therefore extend a 24 hour grace period before you get charged a cancellation fee.
  10. Refunds & Gift Cards: All  sales for services, products, and gift cards are final.
  11. Emergencies: Documented emergency situations will be handled on a case by case basis.
  12. Payments are due in full when services are rendered. We accept all major credit cards, debit cards, Venmo, and cash.
  13. Balances owed: Balances owed must be paid prior to receiving any further services.

If we are not open, leave a message on our voicemail or email us, and we will attempt to contact you ASAP to accommodate your schedule. We are happy to assist you with that request and expect that you do so in accordance with our cancellation policy outlined above. Our voicemail and email will date and time-stamp your call ensuring accurate recording of your record to cancel or change an appointment.  

Other Policies

General Policies

  • All prices, policies and services are subject to change without notice.
  • Scheduling an appointment is your acceptance of these policies.
  • All sales are final.

Walk-Ins – We accept clients without an appointment based on availability for Botox, Fillers, and IV Nutrient Infusion Therapy. Please feel free to walk-in at your convenience, we will make every attempt to accommodate you. Powder Brows and Lip Blushing services require an appointment. 

Children– Many of our clients look forward to their services as a means to relax and unwind, however if you need to bring your children they are welcome to hang out. For young adults under 18 who are receiving services, it is required that they are under adult supervision while at the facility.

Pets– Pets other than documented service animals are not permitted in our facilities. All service animals must have proper documentation for review.

Loyalty Program– Referrals are greatly appreciated and are the highest compliment you can give us at Effortless Arches Medspa. Each referral who purchases a treatment entitles you to 500 points in our Loyalty Program which can help earn you free services to be used towards any service of your choice.

Celebrity Client Policy– Most of our clients are well-known individuals both locally and from surrounding areas. We have clients who are media personalities, in the movie industry, and well-known personalities. Although we can 100% guarantee your confidentiality and privacy, we cannot control the behavior of other clients.

Age Limit– The minimum age for clients and patients at Effortless Arches Medspa is 18, unless accompanied by a parent. If you are pregnant, or believe you may be, please inform us when you schedule your appointment as well when you arrive.